Your Privacy Matters
Privacy Policy
1. Overview
GX Nixing Pottery (“we”, “us”, “our”) operates gxnixingpottery.com. This Privacy Policy explains what information we collect, why we collect it, and how we protect it. By using our website or placing an order, you agree to the practices described here.
2. Information We Collect
Information you provide to us: when you place an order, create an account, or contact us, we collect your name, email address, shipping address, phone number, order details, and any message you send us.
Payment information: payments are processed through PayPal or bank transfer. We do not store your credit or debit card details on our servers.
Information collected automatically: when you visit our website, we may collect your IP address, browser type, device information, pages visited, and referral source through analytics tools.
Cookies: we use essential cookies to keep your shopping cart and account working, and optional analytics cookies to understand how visitors use our site.
3. How We Use Your Information
- To process and deliver your orders
- To respond to your questions and support requests
- To send order updates and, with your consent, occasional promotions
- To improve our website, products and services
- To comply with legal and accounting requirements
4. Sharing Your Information
We only share your information with trusted service providers who help us run the business: payment processors (PayPal), shipping carriers (DHL, UPS, EMS, China Post), and analytics providers. We never sell your personal information to third parties.
5. International Data Transfers
Our business is based in China and serves customers worldwide. Your information may be processed in China and by service providers in other countries. By placing an order, you consent to this transfer.
6. Data Retention
We keep order records as long as required for tax and accounting purposes, and support inquiries until they are resolved. You may request deletion of your personal data at any time.
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us at zqf215@outlook.com.
8. Security
We use reasonable technical and organisational measures to protect your information, including secure (HTTPS) connections on our website. No method of transmission is 100% secure, but we work hard to safeguard your data.
9. Children's Privacy
Our website is not directed to children under 16, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated date.